Cash Unit Assistant

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure.

IRC Jordan aspires to empower vulnerable communities with freedom and dignity by prioritizing the use of cash over in-kind humanitarian assistance to achieve its strategic programmatic outcomes. In line with the IRC’s global cash strategy, in 2018 IRC Jordan will expand upon its use of cash assistance across all programming outcome areas. Over the next four years, cash assistance programming will serve as a central delivery modality in all IRC programming in Jordan country program including in health, protection, economic wellbeing and education interventions.

The Cash Unit in Jordan serves as the operational hub for making cash payments to beneficiaries of all of IRC Jordan’s interventions. IRC Jordan has multiple sectors that utilize cash for their programs and employs a variety of payment mechanisms to transfer cash to beneficiaries. The Cash Unit coordinates and streamlines all processes involved in making payments to ensure that Jordan’s cash programs run smoothly and efficiently.

Job Over view/ Summary:

The Cash Unit assistant will support the Cash Unit Officer in record keeping, processing of payment and disbursement of cash to beneficiaries in the field in multiple locations of Jordan.

Major Responsibilities:

• Intake all Cash Unit Request forms
• Review the payment documents submitted to CU and ensure all the supporting documents attached as per compliance checklist.
• Cross-check payment schedule and amounts to beneficiaries with Cash Program Tracking
• Coordinate with Programs, Finance and Supply Chain to ensure all required documentation is available
• Maintain records of all the data/documents as per CU requirements.
• Support Cash Unit Officer in planning of disbursements (ATM/MobileMoney/Cash in Hand) and coordinate with relevant stakeholders
• Support Cash Unit Officer during Cash disbursements in the field
• Develop and send out regular Cash Unit communications about upcoming disbursements
• Maintain up-to-date distribution calendar
• Log Beneficiary Feedback and Complaints and respond to functional complaints
• Coordinate with different sectors as requested by Cash Unit Officer
• Keep Cash Unit Officer update if any issue arises in payment processing.
• Any other task assigned by Cash Unit Officer.

• Bachelor’s degree in social sciences, business, accounting or related fields

Languages:

• Arabic & English, local languages

Skills and Competencies:

• Ability to work as part of a team
• Good communication and coordination skills
• Highly organized
• Confident in Microsoft Excel and Outlook
• Ability and willingness to travel away from home in the field

Work Experience:

• At least 2 years of field related experiences in cash transfers with I/NGOs
• Experience of working with banks and Hawala organizations to complete cash transfers
• Experience of working with multiple different cash transfer mechanisms
• Excellent computer skills in MS office, especially Microsoft Excel

Position Reports to:Cash Unit Officer

Position directly supervises:N/A

Coordination: Programs teams, Finance, Supply Chain and Security

Indirect Reporting: N/A