Asc Info Mgt Off

Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.

Associate Information Management Officer

ORGANIZATIONAL CONTEXT

The Associate Information Management Officer is responsible for assisting in the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. S/he may supervise data collectors or data entry personnel.

The incumbent operationalizes data standards developed at the central level in field operations, train field staff, compile data and analyse information from all populations of concern. S/he supports the Programme Team and UNHCR's implementing partners in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems.

FUNCTIONAL STATEMENT

Accountability

- The Office is able to implement its Information Management strategy which guides all IM activities in the country.
- The Office delivers reliable, accessible and user-friendly, relevant, predictable, appropriate and timely delivery of information. 
- Global data standards, and where appropriate, the establishment of country-specific common data standards are adopted by UNHCR and its partners.

Responsibility

- Assist in the implementation and operationalization of the country/operation-specific Information Management strategy.
- Operationalize country-specific common data standards and promote them with partners.
- Compile, aggregrate and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. 
- Support the operation in the analysis of processed data and information and perform data quality and consistency control.
- Train field staff on the use of data collection forms, how to enter data and how to analyze it.  Also, train field staff on the protection of sensitive data, including both hardcopies and electronic data.
- Facilitate the analysis of cross-border information between relevant countries.
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal population figures in-line with aggreed frequencies.
- Provide technical Information Management support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
- Perform other duties as required.

Authority

- Assist in the recruitment and training of  data collectors and data entry personnel, if requested.
- Supervise Information Management Assistants.

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

- Undergraduate degree (equivalent of a BA/BS) in Information Technology, Demography, Statistics, Social Sciences or any related area plus minimum 3 years of previous work experience relevant to the function. Graduate degree (equivalent of a Master¿s) plus 2 years or Doctorate degree (equivalent of a PhD) plus 1 year of previous relevant work experience may also be accepted.
- Knowledge of the UN system and the humanitarian community.
- Experience in the context of partnership building and consensual decision-making.
- Proven skills to analyse statistical information.
- Advanced Excel skills (e.g. pivot tables, functions, etc.).
- Ability to formulate IM-related technical requirements and Operating Procedures.
- Ability to compile and holistically analyse diverse datasets.
- Experience with handling confidential data and demonstrated understanding of different data collection methodologies.
- Knowledge of English and UN working language of the duty station if not English.



DESIRABLE QUALIFICATIONS & COMPETENCIES
- Knowledge of protection-related guidelines, standards and indicators.
- Successful participation in the Operational Data management Learning Programme is desirable.
- Experience in web design and software development is an asset.
- Experience with relevant software such as ArcGIS, Mapinfo, SPSS, EpiInfo6, SQL Server, and/or proGres is desirable.
- Experience with HTML, PHP, ASP and/or Java is an asset.
- Knowledge of additional UN languages.

This is a Standard Job Description for all UNHCR Associate Information Management Officer positions. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. C001L2 - Accountability Level 2
C002L2 - Teamwork & Collaboration Level 2
C003L2 - Communication Level 2
C004L2 - Commitment to Continuous Learning Level 2
C005L2 - Client & Result Orientation Level 2
C006L2 - Organizational Awareness Level 2
M002L2 - Managing Performance Level 2
M003L2 - Judgement and Decision Making Level 2
M006L2 - Managing Resources Level 2
X001L2 - Analytical Thinking Level 2
X002L2 - Innovation and Creativity Level 2
X003L2 - Technological Awareness Level 2 <p>The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.</p>
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See below for this postion's Operational Context
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For those people applying for High Risk Duty Stations, we strongly encourage them – before deciding to apply- to read the country specific security and welfare country profiles which can be found on the Intranet under Support Services - Duty of Care (https://intranet.unhcr.org/en/support-services/duty-of-care.html). Ensuring staff are better informed is part of the increased attention UNHCR is paying to Duty of Care.

 

Staff after having applied to High Risk Duty Stations will have access to country specific information webinars with Field Safety Section (FSS) and Staff Welfare Section (SWS) colleagues and provided with a tool to test their psychological preparedness for serving in High Risk Duty Stations. Applicants who applied for a position in a High Risk country will receive, after the deadline for applications has expired, a joint invitation from the Staff Welfare Section (SWS) and the Field Safety Section (FSS) to participate in these webinars. During the Webinars, latest updates on security and well-being will be provided, and FSS and SWS will address questions raised by participants. Applicants are highly encouraged to benefit, when applicable, from all measures as they provide most up-to-date security and well-being information helpful to assess staff’s readiness to serve in a High Risk Duty Station. A Staff Welfare Officer will also be available, if and when required, to discuss with interested applicants the results of the psychological preparedness tool as well as readiness for assignment in High Risk Duty Stations.

 

The incumbent should:
- Assist in the implementation and operationalization of the country/operation-specific IM strategy.
- Operationalize country-specific common data standards and promote them with partners.
- Compile and analyze data and information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data. 
- Support the operation in the analysis of processed data and information and perform data quality and consistency control.
- Train field staff/Partners on the use of data collection forms, how to enter data and how to analyze it.  Train field staff on the protection of sensitive data, including both hardcopies and electronic data.
- Support and leverage geographic data for map production and use in GIS;
- Share UNHCR data with partner agencies and maintain Portal population figures;
- Provide technical IM support to Needs Assessment processes, specifically in data collection, processing/collation and analysis.
The incumbent must possess:
- Relevant educational background and experience in IM;
- Experience in the context of partnership building and consensual decision-making;
- Proven skills to analyse raw data into statistical information;
- Advanced Excel skills (e.g. pivot tables, functions, etc.);
- Ability to formulate IM-related technical requirements and Operating Procedures;
- Ability to compile and holistically analyse diverse datasets;
- Experience with handling confidential data and demonstrated understanding of different data collection methodologies;
- Excellent knowledge of English;
- Knowledge of protection-related guidelines, standards and indicators.
- Experience in web design and software development is an asset;
- Experience with relevant software such as: ArcGIS, Mapinfo, SPSS, EpiInfo6, HTML, PHP, ASP, Java, Ms Access, SQL, progress) is desirable. Nigeria has 36 states and one Federal Capital Territory (FCT). According to the 2018 Humanitarian Needs Overview (HNO), 6 states in North-east Nigeria have been affected by continuing military confrontations between the national army and Boko Haram insurgents for over 8 years now where 10.2 million people have been in need of humanitarian assistance in 2018. The Humanitarian Response Plan (HRP), 2018/2019 is targeting 6.1 million persons, 52 per cent are women and girls, and 48 per cent are men and boys.
In view of the above, UNHCR retains offices in Maiduguri, Damaturu and Yola, and is responsible for the coordination of Protection and CCCM/Shelter/NFI Sectors. The assistance focuses on protracted emergency, with a level 3 declared since August 2016.
The environment of military offensives has increasingly exposed populations to extremely vulnerable humanitarian situation in terms of access to basic services and other rights. The security remains very unstable, seriously impacting the capacity to deliver humanitarian assistance, humanitarian access and the protection of the affected populations. However, the Federal and State Governments have been encouraging the return of IDPs into their areas of origin which are still not conducive for return.
UNHCR also provides a coordination platform for other humanitarian agencies in the Protection Sector, and also shares coordination responsibility in the CCCM/Shelter/NFI Sector with IOM.
In addition, the presence of UNHCR in NE Nigeria is also justified by the presence of Nigerian refugees in neighboring countries (Niger, Chad, Cameroon) originating from Borno (90%), Yobe (7%) and Adamawa (3%). UNHCR Nigeria consists of a Representation in the Federal Capital City, Abuja, a Field Office in Lagos, a Sub-Office in Maiduguri (Borno State), a Field Unit in Damaturu (Yobe State), a Field Office in Yola (Adamawa State) a Field Office in Adikpo (Benue State), a Field Office in Ikom/Ogoja (Cross River State) and a Sub Office in Calabar (Cross River State). UNHCR Nigeria has 146 staff, of whom 46 are international and 100 national.
Maiduguri is a large city but there are restrictions on movement of UN staff due to security reasons. All UNHCR international staff are housed in a guesthouse managed by the office. Generally food, water and basic health facilities are available. The Guesthouse serves meals (breakfast and dinner) at a fee.
There is adequate cell phone network within Maiduguri town, however this becomes erratic 5 to 10kms from the town, various options of cell phone providers are available.
Weather conditions are harsh with high temperatures coupled with sand storms during the harmattan season.
There is significant presence of humanitarian workers in Maiduguri, and with this comes increased prices for commodities; foods as well as rent.
Movement of the humanitarian actors to the areas outside the state capitals is through helicopters.  In some locations, humanitarian hubs, where humanitarian workers can stay on mission for a maximum period of three days, have been established. The security situation requires international staff deployed to Nigeria to undertake security briefings on terrorism related issues. Borno State is at security level 4 while Yobe and Adamawa states are at level 3 (except some LGA). The South-East of Nigeria is at level 2.
Accessibility to affected populations in the North East is difficult due to the volatile security situation. Adequate security measures and equipment, are required to operate in the area, including armored vehicles and other personal protection paraphernalia. Current Situation (Continued)
The precarious situation in Cameroon began in 2016 with civil demonstrations over the marginalisation of the Anglophone regions of Cameroon, which escalated in October 2017 after the attempted unilateral declaration of independence by the Ambazonia Governing Council of Southern Cameroon. UNHCR is working together with the Nigerian authorities to register and assist the refugees in Cross River, Taraba and Benue states.  There are currently above 26,000 refugees registered by UNHCR and the government accommodated in 2 formal settlements. An emergency response that needs to be scaled up, particularly in the areas of shelter, education, health, food security and water-sanitation.
In addition, UNHCR Nigeria deals with a legacy protracted refugee caseload of various nationalities and urban tendency in and around Lagos.
The UNHCR Representation is also a liaison office with the Economic Community of West African States (ECOWAS) Commission and coordinates with various departments to ensure information dissemination, capacity building, and participation at various events towards ensuring the dynamic growth of the UNHCR-ECOWAS Cooperation and expansion of the protection space for persons of concern in West Africa.
UNHCR also provides support to the Government of Nigeria through the National Commission for Refugees and some other agencies of Government. It also works with other UN agencies within various theme groups, with the objective of expanding the protection space for the benefit of all persons of concern.

Please note that the closing date for vacancies in the Addendum 4 is Thursday 28 February 2019 (midnight Geneva time)