Interim Director - Human Resources and Office Services

ORGANIZATION SETTING

The Department of Human Resources and Office Services plays a critical role in overseeing effective management of its functional departments and is responsible for administering and coordinating Office Services, including facilities management and travel, as well as ensuring efficient support to IDLO field offices.

Following the planned retirement of the current Director for Human Resources and Office Services (HROS), IDLO is looking for a dynamic, seasoned and client-oriented HR leader to lead and drive the global Human Resources and Office Services department as the organization’s Interim Director for HROS, based at its Headquarters in Rome, Italy. The successful candidate will have the experience, credibility and gravitas to succeed in a fast moving, international environment.

Reporting to the Director-General, the Director provides the leadership, vision and management to carry forward the organizational effectiveness and development initiatives, reforms, and policies relating to human resources and office services globally. She/he ensures their full implementation; provides operational direction and guidance to functional managers to ensure effective, timely delivery of services; supports and builds an organizational culture of learning and continuous improvement. As a member of the Senior Leadership Team, she/he promotes synergies across Departments and with internal and external stakeholders to drive organizational change.

THE POSITION

Under the general supervision of the Director-General, and working closely with other members of the Senior Leadership Team, the Interim Director, Human Resources and Office Services is responsible for the following duties:

Human Resources

• Lead change by developing, adapting and updating of human resources strategies, policies, systems and initiatives and overseeing their implementation in line with IDLO’s Strategic and Management Plans, Employment Regulations and Rules and the operational needs of a dynamic multi-sited organization with a mobile international workforce.
• Serve as the strategic advisor to senior management on human resource issues by providing direction and guidance and promoting good practice and innovative approaches.
• Encourage employee engagement to support organizational reforms and ensure regular communications and dialogue to maintain healthy Employee/Management relations.
• Provide strategic leadership, oversight and guidance to functional managers and substantive employees of the Human Resources function to ensure effective, timely delivery of services in all IDLO offices in a timely, coherent and well-coordinated manner with a strong client-service focus.
• Manage employee grievances, disciplinary investigations and actions in coordination with the General Counsel’s office. 

Office Services

• Oversee the Office Services and Security Management functions to ensure efficient and effective office facilities, travel policies, and staff and assets’ security in all IDLO locations, with a strong focus on client-service for both internal and external users.
• Oversee global field operations support function to plan, set up, expand or close IDLO field offices, ensuring effective coordination with other Departments and functions, including finance, budget, human resources, office services, information systems, procurement and logistics.

Management

• Work closely with senior management and leadership team to ensure that organizational change in support of strategic realignment are properly designed, planned and implemented.
• Effectively lead staff by providing clear direction, addressing staff development, and implementing performance management through ongoing dialogue, feedback, and mentoring; motivate and support staff with a view to fostering a teamwork approach in meeting objectives and goals; address possible conflicts in a positive and constructive manner; encourage initiative and maintain effective working relationships within a multi-cultural setting.

Ideal Candidate Profile

Education & work experience

• University degree in Business Administration, Human Resources or a related field, ideally with a relevant post-graduate qualification or professional certification.   
• Minimum of 15 (fifteen) years of progressive professional experience in HR, including at a senior leadership level preferably with an international organization.
• Demonstrated experience in international organizations and/or the private sector known for progressive HR and resources management practices.
• Proven people management experience is a key requirement.

Languages

• Fluent spoken and written English is mandatory, working knowledge of French or Spanish is an advantage.

Specific knowledge, skills and competencies

• Excellent knowledge of leadership and management principles as they relate to non-profit/multi-cultural and complex organizations.
• Excellent interpersonal and communication skills; ability to work constructively with several internal and external stakeholders.
• Keen sense of ethics, integrity and commitment to IDLO's mandate.

TERMS AND CONDITIONS

This is a temporary assignment, initially for 4-6 months with the possibility of extension, subject to exigencies of service and operational needs.

IDLO shall offer the suitable candidate a flat fee of € 10,000 (ten thousand Euros) per month, negotiable depending on qualifications and experience.

how to apply

All applications should be submitted electronically to: interim-director-hros@idlo.int

Eligible applicants should include a CV and a written statement describing the suitability for and interest in this position.

We welcome and encourage diverse applications. We encourage women applicants in particular for this position.

DISCLAIMER AND CLOSING DATE

The above statements are intended to describe the general nature and level of the work being performed by the staff member assigned to this work. This is not an exhaustive list of all duties and responsibilities.

The Director-General of IDLO reserves the right to amend and change responsibilities or even to cancel the recruitment to meet business and organizational needs as necessary.

Only short-listed candidates will be contacted during the selection process.