IRC BACKGROUND:
The IRC opened a Denver office in 2016 to provide reception and placement services to newly arrived refugees. The office is slated to resettle approximately 250 refugees per year and provide program services that assist refugees for up to five years following their arrival in the U.S.
JOB OVERVIEW:
IRC in Denver’s Economic Empowerment Program seeks to support clients’ immediate needs for stability, while ensuring that near-term demands do not overshadow longer-term economic health.
IRC Denver’s Economic Empowerment Manager will oversee the coordination and administration of all aspects of ongoing programs, including Refugee Social Services (RSS) and Temporary Assistance for Needy Families (TANF) employment services under the Reach Program, Matching Grant Program, Financial Capability, and other economic empowerment programs that may be established in accordance with the office’s Strategic Action Plan.
The Economic Empowerment Manager will develop and monitor annual and strategic plans for the department; ensure program goals are met; supervise, support and develop staff; identify and secure grants to sustain and grow economic empowerment programs; and satisfy reporting, compliance and budgeting requirements through oversight of team members and activities, in collaboration with colleagues. The successful candidate must be committed to working in a dynamic, fast-paced environment with a team that is committed to offering high-quality, community-based programs that are responsive to clients. S/he must demonstrate sound judgment, be highly flexible, and be comfortable making decisions in a fluid environment.
MAJOR RESPONSIBILITIES:
Program Management
•Directly manage the IRC in Denver’s Economic Empowerment portfolio to serve refugees and other eligible populations, including program implementation, oversight, budgeting, monitoring, and evaluation for all programs;
•Provide leadership, development support and supervision to direct service staff who work in the Economic Empowerment program area including leading team meetings; providing individual supervision, coaching and goal-setting; managing workload and prioritizing tasks; and helping staff troubleshoot challenges;
•In coordination with the Finance Manager and Resettlement Manager, develop and monitor program budgets;
•Identify opportunities to advance gender equality for women and girls, and to better serve vulnerable individuals within the broader caseload.
•Ensure that all programs are compliant with funder and agency requirements in terms of documentation, case files, data tracking, and other areas of administrative compliance;
•Produce high-quality program reports in a timely manner;
•Regularly review documentation and data to assess quality of services, ensure progress toward deliverables and outcomes, and identify areas of strength and focus for quality improvement;
•Ensure that services provided abide by humanitarian principles and service delivery expectations set forth by the IRC, the State of Colorado, Office of Refugee Resettlement, and Department of State; and are delivered in accordance with relevant quality assurance standards and HIPAA requirements;
•Develop and deliver training to the Economic Empowerment team and the broader IRC in Denver team as needed;
•Where appropriate, attend meetings as requested with the Colorado Refugee Services Program (CRSP) and/or other state and local partners;
•Coordinate services with the broader IRC in Denver team to ensure a holistic approach to moving individuals and entire families forward; and
•Other duties as assigned.
Program Development
•Develop new and sustainable initiatives to support the strategic direction of the organization;
•Ensure the design and implementation of a department-wide evaluation framework to assess the strengths and areas of needed improvement for each programmatic area;
•With input from the Resettlement Manager and program staff, establish and implement annual and long-term goals and objectives to successfully achieve outcomes related to Economic Empowerment;
•Significantly contribute to strategic planning and program design for the Economic Empowerment Department;
•Sustain and grow partnerships with the local business community and other strategic partners to maximize their coordination, cooperation, and support;
•Represent Economic Empowerment and IRC in the community and to potential funders, serving as a resource to those seeking information about program activities; and
•Support the development of funding proposals for the department’s program to ensure the continuous delivery of services.
KEY WORKING RELATIONSHIPS:
Position Reports to: Resettlement and Integration Manager
Position Directly Supervises: Employment Specialists, Financial Capability Coordinator, Financial Education Coordinator, Public Benefits Coordinator, Education Specialist, volunteers and interns
