Intern - Administration [Temporary]

Org. Setting and Reporting

The internship is located with the Language and Communications Training Unit (LCTU)/ Capacity Development and Operational Training Service (CDOTS)/ Department of Operational Support (DOS).

The Department of Operational Support (DOS) provides end-to-end operational support, advisory services and other solutions to the operating entities across the Secretariat, including other departments, offices-away-from-headquarters, field missions, and regional commissions.

The Capacity Development Operational Training Service (CDOTS) provides support and coordination to business process improvement in operational areas (Language and Communication, Human Resources, Finance, Supply Chain, Information Technology). CDOTS also provides training in enterprise resource management systems and operational training.

The Language and Communications Training Unit (LCTU) promotes the core value of multilingualism and delivers on the General Assembly request of the Secretary-General to continue delivery of linguistic training adapted to the United Nations (Resolution 73/346, para.79). To do so, LCTU offers language learning and communication advisory services in the six official languages for staff members at UN Headquarters in New York and also in the Global Secretariat.

The LCTU/CDOTS/DOS internship is for a minimum of three months with a possibility of extension up to six months.

The internship is UNPAID and full-time.

Interns work five days per week (35 hours) under the supervision of a staff member in the department or office to which they are assigned.

Responsibilities

Under the supervision of the Team Leader in the Language and Communications Training Unit (LCTU) will perform the following functions:

- Prepare reports, charts and tables of data for stakeholders by excel and BI tools such as PowerBI.

- Perform data exploration, data cleaning, and visualization for relative managers.

- Perform a range of administrative tasks relative to staff development.

- Track programme participation and online learning license usage on different spreadsheets.

- Create communication material, such as PowerPoint presentations and infographics regarding programme participation and usage of online learning licenses.

- Create instructional documents (such as FAQs) for learning programmes and projects.

- Assist with the administration of programme surveys, including question design, online implantation, data collection, analysis and visualization.

- Compile and analyze programme and project data.

Competencies

Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. The following knowledge, skills or abilities are sought specific to:

- Spreadsheet applications and file hosting services such as Excel, One Drive
- Data analysis and visualization tools, such as Power BI
- High level of detail-orientation

Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed.

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology

Education

To qualify for an internship with the United Nations Internship Programme, the following conditions must be met:

- Applicants must meet one of the following requirements (A or B):
(a) be enrolled in, or have completed a graduate school programme (second university degree or equivalent, or higher);
(b) be enrolled in, or have completed the final academic year of a first university degree programme (minimum bachelor's level or equivalent).

- Be proficient in standard office automation equipment (e.g. computer, scanner, printer, etc.) and software systems (e.g. Microsoft Windows 10 or similar; Microsoft Office or similar, etc.).

- Be familiar with cutting-edge technology and tools and/or have experience with social networking and collaboration platforms.

- Have a demonstrated keen interest in the work of the United Nations and have a personal commitment to the ideals of the Charter; and

- Have a demonstrated ability to successfully interact with individuals of different cultural backgrounds and beliefs, which include willingness to try and understand and be tolerant of differing opinions and views.

- Preference will be given to applicants with an educational background in Information and Communications Technology, Information Management, Project Management, Business Management, Marketing, Communications and/or Library Science.

Work Experience

Applicants to the United Nations Internship Programme are not required to have professional work
experience. However, a field of study that is closely related to the type of internship that you are
applying for is required.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in spoken and written English is required for the internship. Knowledge of an additional official UN language is an asset. Arabic, Chinese, English, French, Russian and Spanish are the official languages of the United Nations Secretariat.

Assessment

Potential candidates will be contacted by hiring manager directly for further consideration.

Special Notice

A completed online application (Cover Note and Personal History Profile) is required. Incomplete applications will not be reviewed.

The Cover Note must include:
a) Title of degree you are currently pursuing.
b) Graduation Date (When will you be/have graduating/graduated from the programme?).
c) IT skills and programmes that you are proficient in.
d) Top three areas of interest.
e) Explain why you are the best candidate for this specific internship.
f) Explain your interest in the United Nations Internship Programme.

The Personal History Profile must include all past work experience, IT skills, as well as three references.

Due to the high volume of applications received, ONLY successful candidates will be contacted

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.