Technical Officer, Data and Operations

OBJECTIVES OF THE PROGRAMME

The overall objective of the Planning, Budgeting, Monitoring and Evaluation (PBM) Unit is to lead the organization's processes and capacity building in the planning, implementation, evaluation and reporting of result-based and integrated programme management toward achievement of African countries' health and development goals. The PBM Unit leads the regional process for the development of the programme budget and associated work plans; guides and supports all offices in efficient activity and budget implementation; facilitates the Program Budget allocations; and supports performance monitoring, and assessment within WHO global review processes, ensuring strict adherence to organizational guidelines and standards. The PBM Unit also leads or contributes to programmatic and thematic evaluations at the regional, inter-country and country level

PURPOSE OF THE POSITION

With the context of the DPM Cluster, the purpose of the Technical Officer-Data and Operations is to facilitate the implementation, monitoring, evaluation and reporting of the Program Budget and associated workplans through the design and execution of databases, tools, utilities, and reports as well as guidance, training and support to all budget centres in the technical aspects of using GSM for performance assessment, budget and workplan implementation. The incumbent also extracts, organizes and consolidates relevant data for the generation of mandatory performance and assessment reports, as well as other reports for the daily management of budget and work plan implementation.

DESCRIPTION OF DUTIES

Under the direct supervision of the PBM Coordinator, and the overall guidance of the Director Programme Management (DPM), the incumbent is responsible for, but not necessarily limited to the following duties:

• Extract, organize and consolidate relevant data for the generation of mandatory performance and assessment reports namely Semi-Annual Monitoring (SAM), Mid-Term Review (MTR) and End of Biennium Assessment (EoB), as well as other reports for the daily management of budget and work plan implementation;
• Design and develop user-friendly tools/utilities to facilitate the identification of priorities for both the strategic and operational planning processes, and for monitoring programmatic and financial implementation performance;
• Train and support designated staff members and provide ongoing assistance in utilizing these tools/utilities in the Region;
• Develop and manage planning elements and budget databases for the Region;
• Facilitate the creation of result hierarchies and work plans in GSM and implement Organization structure changes in GSM to facilitate operational planning;
• Facilitate the preparation and availability of baseline figures, to be aligned with the Programme budget structure for Budget Centres;
• Manage the approval hierarchy and staff assignments to Project Roles for uninterrupted approval workflow in GSM, ensuring alignment with Regional Delegation of Authority. Verify and adjust assigned GSM responsibilities throughout the Region as appropriate;
• Facilitate the establishment of work plan review mechanisms to assess quality and compliance with operational planning guidelines;
• Facilitate and conduct data collection, consolidation, data analysis & reporting, as appropriate;
• Support the development of AFRO's contribution to the WHO Proposed Programme Budget as well as official reports to Governing Bodies on the Programme Budget and status of implementation;
• Provide effective and timely support on issue resolution to users of these modules, following established service desk procedures; escalate unresolved issues with the Global Service Desk and monitor for timely issue resolution;
• Monitor and fine-tune the performance of existing budget, programme planning and work plan management databases, ensuring the integrity of all production databases;
• In collaboration with ITM, design, implement and administer other applications or databases required to support WHO programme planning, monitoring and reporting in the Region;
• Act as GSM last level of help-desk support for queries outside of PBM, such as, procurement, HR and travel, providing solutions and explanations;
• Contribute to resource mobilization for the work of the Unit;
• Perform other related responsibilities as assigned, including replacing and backstopping for others as required.

REQUIRED QUALIFICATIONS

Education

Essential: University degree in Computer Science, Information Management, or Management Information Systems.

Desirable:

Experience

Essential: A minimum of five (5) years of professional experience working experience in database management, use of spreadsheet applications, and software development; with a minimum of three (3) years inclusive in the United Nations agencies

Desirable: A minimum of three (3) years of relevant professional experience in ERP systems and other related applications such as UPK and Work planner with United Nations agencies.

Skills

• Advanced knowledge of computer programming languages, relational database design, development and administration and database management;
• Knowledge of ERP systems and other related applications such as UPK and Work planner;
• Knowledge of the principles, techniques and practices of strategic and operational planning and budgeting,
• Proven ability to respond positively to change, identify client's needs and propose alternative workable solutions.

Working level of computer literacy with proven ability to use standard office software packages, including eHealth tools.

WHO Competencies

1. Promoting Innovation and Organizational Learning
2. Ensuring Effective Use of Resources
3. Moving Forward in a Changing Environment
4. Teamwork
5. Respecting and promoting individual and cultural differences

Use of Language Skills

Essential: Excellent knowledge of English or French.
Desirable: Working knowledge of English or French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 60,962 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3251 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.