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Technical Officer (Digital Health)

Geneva (United States of America)

  • Organization: WHO - World Health Organization
  • Location: Geneva (United States of America)
  • Grade: P-4, International Professional - Internationally recruited position - Mid level
  • Occupational Groups:
    • Public Health and Health Service
    • Information Technology and Computer Science
    • Design (digital, product, graphics or visual design)
  • Closing Date: 2021-05-14

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The Department of Digital Health and Innovation (DHI)sits within the Science Division, led by the Chief Scientist. The overall mission of the Science Division is to harness the power of science and innovation in a systematic way, by ensuring the excellence, relevance and efficiency of WHO's core technical functions, including norms and standards and research. Within the Division, the specific purpose of DHI is to harness the power of digital health and technologies to contribute to the attainment of the highest standard of health of all people.

The mandate of the department is structured around four functions:

1. To enhance WHO's global leadership and role in assessing and enabling digital health technologies, and support countries to make decisions about how to prioritize, integrate, implement and regulate them.

2. To support development of methods for assessment of digital technologies, at global and national level.

3. To identify, foster and scale up evidence-based innovations, to address gaps in the attainment of Universal Health Coverage (UHC), protectionfrom health emergencies and the attainment of healthier populations.

4. To identify and foster internal and external collaboration through networks and partnerships to help identify and address gaps and avenues for digital health solutions.


Under the supervision of the BHM Unit Head in DHI, the incumbent will be responsible for:

- Providing specialist technical support to the work programme of digital health / Be He@lthy Be Mobile.

- Contributing to the amendments to national strategies and policies.

- Supporting the development of frameworks for assessment of new technologies with a focus on effectiveness, affordability, ethics, equity and impact on countries and population.

- Developing a strategy and plan of action on the creation of regional hubs.

- Coordinating and monitoring the workplan of the new European hub, together with EC, WHO & ITU and follow up on the implementation of planned activities.

- Project management of WHO's activities in the H2020 EU mHealth Hub Project:

- Supporting the development of the European assessment framework for apps.

- Contributing to the execution of the unit's workplan towards the implementation of the Global Strategy for Digital health, including collaborating with internal and external digital health technical networks of the organisation, as well as external collaborating entities.

- Contributing to the development of, technical digital health policies and strategies for implementation through collaboration with Regional and Country Offices and provide advice in developing further the governance guidance for Member States.

- Liaising with counterparts in Member States, other UN agencies, development partners, to foster the implementation of digital health programs as an enabler for the WHO General Programme of Work (GPW) and national digital health policies.

- Ensuring the strategic positioning of BHM on digital health within the department, the three levels of the organisation, among partners and various actors in the digital health global ecosystem.

- Contributing to the implementation plan evidence based AI for health tools.

- Contributing to drafting donor funding proposals for the area of BHM and subsequent donor funding implementation reports.

- Coordinating with communications/advocacy staff on production and dissemination of promotional materials and handle digital health and innovation public relations events.

- Performing other duties as required.



Essential: An advanced university degree (Master's level or above) in business, management, public health informatics, digital sciences, business administration, development studies or other related areas.
Desirable: Studies in governances or a governance and regulatory models in public health emergencies / humanitarian actions.


Essential: A minimum of 7 years of experience in digital health, public health, Artificial Intelligence applications for health, complemented by at least 2 years' experience in digital health and governance in the international arena. Demonstrated exposure at the international level.
Desirable: Experience working with WHO, UN agency or other international organization. Experience in global public health. Experience in management and working with diverse stakeholders (governments, the UN system, civil society).


- Strong understanding of digital health and innovation, digital program implementation, mHealth, virtual care.

- Ability to monitor new trends on digital health and mHealth, keep abreast of industry best practices.

- Demonstrated ability to work and lead with efficiency and flexibility particularly as part of a team effort to ensure collective success.

- Ability to work in teams with diverse cultural and professional backgrounds.

- Demonstrated excellence in written and oral communication skills, and experience in advocating and communicating with a broad and diverse audience.

- Proven ability to organize and prioritize multiple initiatives and meet deadlines within a fast-paced environment with multiple and competing demands.

- Experience dealing with multiple stakeholders from a variety of backgrounds.

- Strong track record of identifying science and technology trends with the potential to disrupt healthcare global governance.

WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Moving forward in a changing environment

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French. Intermediate knowledge of another UN Language.


WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 74,913 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4951 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.


  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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