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Immigration Legal Services Intake Specialist

Silver Spring (United States of America)

  • Organization: IRC - International Rescue Committee
  • Location: Silver Spring (United States of America)
  • Grade: Mid level
  • Occupational Groups:
    • Legal - Broad
    • Protection Officer (Refugee)
    • Migration
  • Closing Date:

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Responsibilities:

Responsibilities may include, but are not limited to:

  • Conduct eligibility screenings of clients including asylees, parolees, SIVs, secondary migrant refugees, certified and pre-certified victims of trafficking, asylum seekers, CAM-AORs and anyone seeking immigration legal services.
  • Respond to appointment requests and coordinate with immigration legal services staff to facilitate referrals and schedule appointments.
  • Refer ineligible clients to community resources such as other community organizations or law firms.
  • Collect all needed documents and information from eligible clients and upload to appropriate databases.
  • Answer e-mail and phone-based client inquiries and serve as the first point of contact for external immigration legal services department inquiries.
  • Maintain accurate tracking record of all intake and referral activities.
  • Provide case status updates and processing questions where appropriate.
  • Assist with client reminders for USCIS appointments through phone / text messaging, as needed.
  • Refer immigration clients to other IRC programs, as needed.
  • Comply with agency policies, protocols, and best practices.
  • Other tasks and projects as assigned.

 

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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