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Consultant - Project on engaging civil society organizations

Geneva (Switzerland)

  • Organization: WHO - World Health Organization
  • Location: Geneva (Switzerland)
  • Grade: International Consultant - Internationally recruited Contractors Agreement - Consultancy
  • Occupational Groups:
    • Civil Society and Local governance
    • Project and Programme Management
  • Closing Date: 2021-08-03

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Purpose of consultancy

To support the implementation of the project on engaging civil society organizations (CSO) in COVID-19 response, including data analysis and documentation support to the project, as well as developing an impact framework for future CSO engagement in emergency management. The consultant will work with relevant partners under the guidance of the Country Readiness Strengthening (CRS) Department, WHO Health Emergencies Programme and will report to the Unit Lead (or designate) within the Community Readiness and Resilience (CRR).


COVID-19 has demonstrated that community readiness and resilience are fundamental to effective response and recovery from health, social, and economic impact of the pandemic. The objective of the consultancy is to support the CRR team on promoting work on strengthening country readiness for COVID-19 pandemic and other health emergencies. The work under the guidance of the Unit Lead (or designate) envisages collaboration with WHO regional (RO) and country offices (WCO) as well as relevant Headquarters departments, and includes:

  • Development of materials related to civil society organizations (CSO) engagement in COVID-19 response with the purpose of strengthening community readiness and resilience;
  • Fine-tuning a monitoring and evaluation plan for the CSO engagement project;
  • Developing a robust impact framework for the CSO engagement for readiness;
  • Documentation of success stories on a) the work related to CSO engagement in the context of strengthening community readiness and resilience to public health emergencies; and b) the role of local community groups and governments in strengthening community readiness and resilience for COVID-19;
  • Support ROs and COs in the consolidation of updates and reports on CSOs’ engagment in COVID-19 response; and
  • Develop CSO mapping and provide comprehensive data analysis from the CSO mapping survey to inform CRR programme design.


Output 1:

Development of materials related to the CSO engagement in COVID-19 response, including developing CSO mapping and providing data analysis from the CSO mapping survey

Activity 1:

Work in collaboration with technical focal points in HQ, RO, CO on developing relevant materials to support governments in systematically engaging CSOs in COVID-19 response.

Output 2:

Documenting for success: production of stories from country and grassroots level work related to community engagement and role of local community groups and governments in strengthening community readiness and resilience

Activity 1:

Establish regular communication with ROs and COs engaged in CSOs’ engagement project to obtain stories for photo essays, web updates and progress on activities related to CSOs’ engagement in COVID-19 response.

Activity 2:

Develop dynamic codification system for documenting best practice experiences and mechanisms of CSO engagement.

Output 3:

Support ROs and COs in the consolidation of updates and reports on CSOs’ engagment in COVID-19 response.

Activity 1:

Liaise with all relevant stakeholders working on CSOs’ engagement to consolidate reports and updates from CSOs and from countries involved in CSOs’ engagment initiative.

Output 4:

Robust monitoring and evaluation plan and strategic impact framework for the CSO engagement initiative, including an outline for resource mobilization targeting programme development and sustainability.

Qualifications, experience, skills and languages

Educational Qualifications required:

Advanced University Degree (Master’s Degree) in public health or relevant health related field.

Experience required:


  • At least 7 years of proven working experience in designing impact frameworks, technical writing, documentation and production of technical reports (please attach relevant publications).
  • Proven experience in data collection and data analysis.
  • Proven experience related to community engagement.
  • Experience in working on risk communication.
  • Experience in business management of projects at community level.


Experience in emergency management.


  • Strong technical writing skills.
  • Strong data management and data analysis skills.
  • Strong management and coordination skills.
  • Capacity to work in a multidisciplinary team and communicate effectively with different target audiences.
  • Proficiency with MS Office as well as other applications.

Language requirements:

Expert knowledge of English.

Working knowledge of French, Spanish or another official UN language.


The consultant will work off-site.

Travel (If travel is involved, a medical certificate of fitness for work will be required.)

There is no foreseeable travel for the consultancy.

Remuneration and budget (travel costs excluded)

PayBand level B (USD 7000 – 9,980) per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):

Not applicable.

Work schedule (if applicable) / Duration of contract:

1 September to 31 December 2021 (4 months)

Additional Information section:

  • This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • For information on WHO's operations please visit:
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • WHO's workforce adheres to the WHO Values Charter and is committed to put the WHO Values into practice.
  • Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
  • WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
  • Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: fonctionnaires et stagiaires.html
We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.

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