Resettlement Casework Assistant

IRC Background:  The mission of the International Rescue Committee (IRC) is to help people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC has a presence in over 40 countries and 27 offices in the United States; the IRC leads the way from harm to home. IRC opened an office in Seattle in 1976 and provides a continuum of services including intensive case management, employment and economic empowerment services, immigration assistance, health and wellness programming, and education support to refugee and immigrant families in Washington State. IRC Seattle is committed to providing trauma-informed, equitable, and accessible services and maintaining and evolving a diverse, inclusive, and supportive workplace.

Job Overview: The Resettlement Caseworker Assistant will assist case workers in the provision of reception and placement services and in completing documentation for newly arrived refugee families in accordance with the Refugee Resettlement Cooperative Agreement.  

Major Responsibilities: 
•Provide airport reception and transport to accommodations.  Ensure that the refugee has full understanding of the use of all household appliances and safety procedures.
•Assist casework staff with airport reception
•Assist in orienting clients to their new environment (may include the home, education, healthcare, public benefits, etc.)
•Assist in the completion of public benefits and other applications and completion of core services 
•Attend team and office meetings, participate in collective team and office efforts, comply with all IRC and local office policies and practices
•Other duties as assigned

Key Working Relationships: 
Position Reports to:  Casework Supervisor
Indirect Reporting:  Resettlement Manager
Other Internal and/or external contacts: 
Internal: IRC employees, interns and volunteers
External: Community Partners