ICT Officer (P-2), Temporary Appointment (364 Days), Kabul, Afghanistan #117791

In August 2021, a new Government took over from the former government in Afghanistan. UNICEF programmes were affected by this change of Government impacting on the life of Children and Women in Afghanistan. ICT is a critical function hence timely support is needed on the ground even though ICT section is currently providing remote support, there are certain tasks that need real in-person presence on ground.

UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfil their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, Access

In August 2021, a new Government took over from the former government in Afghanistan. UNICEF programmes were affected by this change of Government impacting on the life of Children and Women in Afghanistan. ICT is a critical function, hence timely support is needed on the ground and even though the ICT section is currently providing remote support, there are certain tasks that need real in-person presence on the ground.

How can you make a difference?

The ICT section based in Kabul is managing Afghanistan Country Office which includes four Zone offices (Herat, Mazar, Jalalabad and Kandahar) plus eight Outposts (Gardez, Daykundi, Faizabad, Lashkargah, Bamyan, Bagdhis, Terinkot, Ghor).

With the emergency response including a surge in a number of operating sites and staffing turnover, there is a need to have more ICT presence in the field for coordination and support to cover all Zone Offices and Outposts while staff will resume a full return to their offices in the near future.

Major duties and responsibilities

1. Coordinate ICT operations in liaison with Kabul CO from the Zone Offices

a. Staff access to corporate systems (Email, Teams, SharePoint, Cloud Apps, Cloud Printing)

b. Provision of ICT equipment: Radios, laptops, printers, projectors, etc.

c. Sharing weekly updates on the status of ICT operations.

d. Manage and keep an up-to-date inventory list of all ICT infrastructure and equipment

2. Manage technical end-user support across Zone Offices/Outposts

a. Ensure availability and manage the performance of Internet Services.

b. Ensure availability and manage the performance of Telecommunication Services for radio communication (VHF, HF)

c. Incident resolution/Desktop support - laptop, mobile devices, satellite mobile devices (thuraya) software, printing, scanning, etc.

d. Mission support – Ensure MOSS status of all vehicles deployed to the field

3. Installation & maintenance of ICT infrastructure across all sites

a. Coordinate the Installation of Telecom infrastructure in new sites (VHF/HF)

b. Support of the maintenance and daily support to the newly installed VSAT infrastructure

c. Set up and configure satellite communication equipment (BGAN)

d. Set-up solar power equipment for ICT infrastructure in Zone offices

e. Monitor internet services performance and take appropriate action to remedy problems

4. Inter-agency Coordination

a. Participate in inter-agency response activities on the ground to ensure optimal benefits for UNICEF from any possible collaborations

b. Make recommendations of opportunities for inter-agency collaboration

To qualify as an advocate for every child you will have…

• A university degree in Telecommunications, Computer Science, Software Engineering, Information Technology Management, or equivalent background with specialized training in the field of Telecoms, ICT or related areas.
• A minimum of 2 of relevant professional experience in information technology management and business operations in a large international organization and/or corporation is required.
• Technical Competencies: Certification and/or proven experience in one of these several ICT technical competencies: ICT Project Management, Business Analytics, Information Security, ICT Audit and Risk Management, Telecommunications, Networks Information Security and Software Engineering and Programming.
• Experience working in an emergency duty station is required.
• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

For every Child, you demonstrate...

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies in Communication, Working with People and Drive for Results.

The UNICEF competencies required for this post are...

• Nurtures, Leads and Manages People (1)  
• Demonstrates Self Awareness and Ethical Awareness (2) 
• Works Collaboratively with others (2)  
• Builds and Maintains Partnerships (2) 
• Innovates and Embraces Change (2) 
• Thinks and Acts Strategically (2) 
• Drives to achieve impactful results (2)  
• Manages ambiguity and complexity (2) 

Functional Competencies:  

• Leading and supervising (1)
• Formulating strategies and concepts (2)
• Analyzing (3)
• Relating and networking (2)
• Deciding and Initiating action (2)
• Applying technical expertise (3)

To view our competency framework, please visit here.

Click here to learn more about UNICEF’s values and competencies.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

Remarks:

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

UNICEF is committed to diversity and inclusion within its workforce and encourages qualified candidates from all backgrounds to apply

* The successful candidate for this emergency recruitment MUST be available to commence work within 31 days of receiving an offer.

* Please note that is a non-family duty station.

Employment is conditional upon receipt of medical clearance, any clearance required, the grant of a visa, and completion of any other pre-employment criteria that UNICEF may establish. Candidates may not be further considered or offers of employment may be withdrawn if these conditions are unlikely to be met before the date for commencement of service