VAC-7455 Shelter Clerk

Under the overall supervision of the Area Shelter Coordinator and the direct supervision of the Shelter Manager, the successful candidate will provide support in the daily management and coordination of assigned shelter and of follow-up with beneficiaries. 

1.Act as general point of contact in all matters pertinent to the organizations intervention on site.

2. Monitor and ensure that all project activities are in place according to set schedule and specific guidelines.
3. Conduct regular assessments, undertake monitoring activities, and provide progress reports for all implemented activities, ensuring compliance and alignment with the Mission’s policies, procedures, and the organizations Standards of Conduct in all implemented activities.

4.Support the Shelter Manager in cases of safety and security incidents and emergency evacuations.

5.Support the reception and identification of beneficiaries and shelter administration in the daily management and coordination of the shelter.

6.Assist the authorities and the coordination mechanisms in relation to issues pertaining to contingency planning, emergency preparedness and site life cycle developments.

7.Support in managing information, including data collection on activities and service provision, and information dissemination to beneficiaries, on-site actors and stakeholders.

8. Encourage and monitor engagement, mobilization, and participation of shelter beneficiaries with particular emphasis on the inclusion of women, children, elderly, and persons with specific needs, including migrants with health needs and migrants with disabilities into decision-making processes

9.Ensure meaningful access, accountability, participation, and empowerment for the affected populations. 

10.Advocate and ensure protection mainstreaming in all cross-cutting interventions related to the project.

11. Perform such other related duties as may be assigned.

N/A

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability:takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

N/A

Skills: 

·Excellent communication and negotiation skills, personal commitment, efficiency and flexibility;

·Ability to work with minimal supervision;

·Excellent level of computer literacy;

·Strong work ethics and commitment to human rights law and humanitarian principles;

·Strong organizational, facilitation, communication, writing and presentations skills;

·Proficient use of commonly used IT equipment and the appropriate software solutions.

·Willingness to travel and work under difficult conditions;

Valid driver’s license with at least five years driving experience.

Experience: 

·Previous experience working in a similar position;

·Familiar with direct assistance to migrants;

·Ability to prevent and address discrimination and xenophobia;

·Demonstrated ability to work well under pressure and keep deadlines;

Experience in working in a multi-cultural environment;

Education: 

·High School Diploma with five years of relevant work experience; or

·Bachelor’s degree from an accredited academic institution with three year of relevant work experience.

Master’s degree will be considered an advantage.