Officer, Human Resources

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

In February 2022, a new phase in the armed conflict in Ukraine started. The intensification and spread of hostilities have affected all of Ukraine, causing massive humanitarian needs across all sectors and destroying essential civilian infrastructure. Millions of people are displaced in Ukraine, more than 5 million people have fled to other countries.

IFRC has launched a major Emergency Appeal for Ukraine and Impacted Countries that is coordinated on European regional level – with numerous country level operations ongoing. ICRC, IFRC and numerous Partner National Societies are integrating their capacities to provide coordinated crisis response in Ukraine and impacted countries. The operational structure will be fully integrated into existing structures at Country / Country Cluster and Regional Office level to ensure full synergies with the overall regional work.

Job Purpose

Reporting to the Human Resource Manager and as part of the Ukraine HR team, the position incumbent is responsible for leading, implementing and advancing HR projects related to workforce planning and HR Administration.

He/She establishes, cultivates and maintains ongoing relationships with the Country and Regional HR team as well as with client groups to ensure a clear understanding and agreement among these collaborators of the engagement required towards meeting the objectives related to the projects under implementation.

Job Duties and Responsibilities

Recruitment, Selection and Placement 

• Support, implement and administer the effective and timely recruitment processes in the hiring, developing and retaining the best talent to support the strategic human resources needs of the Ukraine 
• Promote equity, transparency, and consistency in the selection process. 
• Support the human resources needs by ensuring incoming staff receive efficient on-boarding as well as systems compliance is achieved on induction and exit. 
• Provide strategic advice around HR needs to the hiring managers Main focal point for recruitment in NRC Pakistan.  
• Responsible for recruitment, considering methods for advertisement, interviews and tests to find the best candidates  
• Responsible for ensuring that Job Descriptions is based on generic JD’s and tile and categories is according to IFRC Ukraine structure 
• Ensuring that findings in interview process are given to line managers to be included in individual development plans 
• Prepare monthly recruitment reports and submit to the HR Manager 
• Ensure that all staff have updated JDs. 

Emergency Preparedness and Response 

• Provide back up support for emergency response in HR as and when requested 
• Provide support on emergency deployment including SURGE teams in close collaboration with Technical Departments 

Capacity Building and staff Development 

• In coordination with the relevant unit heads, implement timely and effective staff learning and development programmes.  

Relationship Management 

• Monitor staff/management issues and support/advise management and staff as appropriate to improve the relations and resolve the issues. 
• Provide support and advice to management and staff as appropriate to maintain conducive working environment for all. 

Lateral Relationships 

• Ensure effective working relationships with HR unit colleagues, with client groups at all levels within the Ukraine and at regional level

Job Duties and Responsibilities (continued)

• Actively work towards the achievement of the Federation Secretariat’s goals  
• Abide by and work in accordance with the Red Cross and Red Crescent principles 
• Perform any other work-related duties and responsibilities that may be assigned by the line manager 

Education

Required:

• Relevant University degree field

Preferred:

• Full human resource professional qualification in HR and registered with a professional HR Body
• Post Graduate qualification is an added advantage

Experience

Required:

• 3 years relevant professional HR experience
• Experience in HR Administration
• Experience of facilitating recruitment and on boarding processes
• Experience of handling confidential information
• Experience handling employee relations matters

Preferred:

• Experience of working for the Red Cross and Red Crescent
• Experience working with governmental and international non-governmental organizations, authorities, agencies
• Experience in preparing staff payroll and HRIS

Knowledge, Skills and Languages

• Self-supporting in computers (Windows, spread sheets, etc.)
• Diplomacy skills
• Skills in training and developing staff
• Advanced HRIS
• Customer service

• Fluently spoken and written English  

   

   

Competencies, Values and Comments

• Communication;
• Collaboration and Teamwork;
• Judgement and Decision Making;
• National Society and Customer Relations;
• Creativity and Innovation;
• Building Trust; 

Special considerations 

• The job involves dealing in confidential matters and requires discretion always.