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Digital Communication Specialist

Rome (Italy)

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FAO seeks gender, geographical and linguistic diversity in its staff and international consultants

in order to best serve FAO Members in all regions.

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Qualified female applicants and qualified nationals of non-and under-represented member countries

are encouraged to apply.

Persons with disabilities are equally encouraged to apply.

All applications will be treated with the strictest confidence.

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Organizational Setting
 
The Office for Corporate Communication (OCC) is responsible for all corporate and internal communication activities of the Organization. It ensures coherence and consistency in FAO’s corporate messaging and communications’ outputs, as well as enables cost-effectiveness in use of communication-related resources across the Organization.
 
FAO Consultant/PSA and Call purpose
 
The purpose of this call is to attract talent with experience and background in the area of digital communication to populate Consultant/PSA rosters.
 
Candidates who have already applied for IRC 4829 need not to re-apply for this vacancy.
 
 
Reporting Lines
 
The Consultants/PSAs will report directly to Officers within the unit they are selected to work in.  If outside of OCC the Consultant/PSA will work under the functional supervision of OCC.
 
 
Tasks and responsibilities
 
The generic functions for the profile include, but are not limited to, the following\:
 
Monitoring and Evaluation
  • Contribute to the day-to-day monitoring of the Organization’s digital presence and produce weekly monitoring reports of FAO digital platforms.
  • Support the evaluation of impact of digital campaigns through data analysis.
  • Monitor and prepare monthly reports and suggest action items based on analysis carried out for FAO digital platforms, providing action items to improve FAO’s overall digital presence and reputation.
  • Research new trends in search engine optimization, providing suggestions on improvements to FAO.org. The analysis should also look for how social media can enhance FAO’s web presence.



Branding and conceptual design of FAO digital platforms
·         Branding for FAO digital platforms and corporate products, campaigns, projects and programmes.
·         Coordination of design ideas and timely production of materials
·         Contribute to the implementation of the digital vision of OCC, in line with the overall FAO Communication strategy.


Content Production
  • Draft articles for selected sections of FAO.org, in close collaboration with Strategic Programmes and relevant technical and/or country offices, managing the translations of approved articles and their online publication;
  • Review articles for the FAO.org corporate sections.
  • Content management, coordination of translations and revisions in all official languages.
  • Digital marketing of all official languages content.


Support to FAO’s digital platforms
  • Draft strategies for digital campaigns
  • Support in creating an extensive influencer base in FAO’s areas of work.
  • Management of FAO’s digital platforms (including corporate FAO.org sections), engaging regularly with the community and researching their preferences to ensure continued growth.
  • Represent FAO in inter-agency working groups in the context of digital strategies and planning
  • Contribute to the implementation of the corporate policies and strategies through presentations in relevant workshops and seminars inside and outside the Organization.
 
Digital knowledge management
 
  • Support content management in all official languages for distribution on FAO’s digital platforms.
  • Input and enhance publications and documents at HQ and decentralized offices to make sure that all intellectual outputs are stored in the FAO Document Repository (FDR) and meet requirements, such as metadata, QR coding, and copyright.
  • Liaise with users across the Organization and ensure that all requests related to the FDR are addressed in a quick and efficient way.
 
 
 
 
Perform other duties as required.

 
CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING
 
 
Minimum Requirements
  • According to function (consultant or PSA) either Advanced University Degree or University degree in communication, social science, journalism, political science or a related field
  • 1 year (Level C) or 5 years (Level B) of relevant experience in digital communication and content production for digital platforms.
  • For consultants, working knowledge (Level C) of English, French and Spanish and limited knowledge (Level B) of one of the other two or Arabic, Chinese or Russian. 
  • For PSAs, working knowledge (Level C) of one of FAO’s official languages. Level B of another official language is desirable.
 

Selection Criteria
  • Level, extent and relevance of experience with digital monitoring and evaluation, digital content production and communications tasks; 
  • Ability to participate and work in a team under tight deadlines.
  • Demonstrated experience working in complex environments.
  • Ability to manage tight deadlines and multiple work streams.
  • Depth of English language skills\: full fluency in written English is highly desirable.
  • Knowledge of Adobe Creative Suite, particularly InDesign and Photoshop is desirable.
  • Knowledge of Machine Translation Tools and Techniques, Natural Language Processing, Knowledge Management Systems, Web Usage Analysis, Information Retrieval/Extraction Systems is desirable.
 
FAO Core Competencies
  • Results FocusTeamwork
  • Communication
  • Building Effective Relationships
  • Knowledge Sharing and Continuous Improvement
 
 
Interviews will be conducted on a rolling basis.  Interview process may commence before the closure of this vacancy announcement.
 
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 Please note that all candidates should adhere to FAO Values of Commitment to FAO,

Respect for All and Integrity and Transparency 

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ADDITIONAL INFORMATION
  • FAO does not charge a fee at any stage of the recruitment process (application, interview, processing).
  • Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognised in the IAU/UNESCO list.
  • Only language proficiency certificates from UN accredited external providers and/or FAO language official examinations (LPE, ILE, LRT) will be accepted as proof of the level of knowledge of languages indicated in the online applications.
  • For other issues, visit the FAO employment website\: http\://www.fao.org/employment/home/en/
  • For further information on categories, contract duration and honoraria, please refer to the Conditions page.
 
HOW TO APPLY
 
To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Incomplete applications will not be considered. Only applications received through the recruitment portal will be considered.
 
Vacancies will be removed from the recruitment portal at 23\:59 Central European Time (CET) on the deadline for applications date. We encourage applicants to submit the application well before the deadline date.
 
If you need help, or have queries, please contact\: iRecruitment@fao.org
 

FAO IS A NON-SMOKING ENVIRONMENT

Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.
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  • Organization: FAO - Food and Agriculture Organization of the United Nations
  • Location: Rome (Italy)
  • Grade: Consultant - Contractors Agreement - Consultancy
  • Occupational Groups:
    • Communication and Public Information
    • Information Technology and Computer Science
    • Design (digital, product, graphics or visual design)
  • Closing Date: 2018-10-31

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