Consultant - Digital platform development, maintenance and engagement

Purpose of consultancy

To provide technical guidance to the Secretariat of the Global Coordination Mechanism on NCDs (GCM/NCD), a Unit in the WHO Global NCD Platform Department. The area of work will focus on providing strategic and technical guidance in developing and enhancing the WHO Knowledge Action Portal (KAP), meaningful engagement of People Living with NCDs and mental health conditions and the GCM/NCD initiatives promoting innovative engagement models and platforms.

This will include developing and implementing engagement activities and plans supporting related activities, including identifying opportunities for partnerships and collaborations, and developing and implementing strategic communications plans, activities and events.

Background

The purpose of the Global NCD Platforms is to coordinate and mobilize meaningful and effective commitments and contributions from UN organizations, NGOs, academic institutions, philanthropic foundations and the private sector to support the overall strategic directions and priorities of WHO’s work on SDG target 3.4 and other NCD-related SDGs.

The Secretariat of the WHO GCM/NCD constitutes one of the Department’s Units which implements the departments purpose of facilitating and enhancing the coordination of activities, multi-stakeholder engagement and action across sectors at the national, regional and global levels, while avoiding duplication of efforts, using resources in an efficient and results-orientated way, and safeguarding WHO and public health from any undue influence by any form of real, perceived or potential conflicts of interest.

Deliverables

The assignment will focus on the following outputs, which contribute to the development and implementation of the priority areas 1, 2 and 5 of the WHO GCM/NCD Work Plan 2022-2025.

Output 1: Liaise with the project manager to provide technical and coordination support to the development, enhancement and management of the WHO Knowledge Action Portal on NCDs (KAP). Responsibilities will extend to the development and update of specific content and the management and enhancement of the overall portal as the central online space for the GCM/NCD’s and the GNP’s knowledge collaboration. These responsibilities will cover all parts of the KAP, which include but are not limited to: an active repository of knowledge, success stories, news and events; Communities; newsletter; a database of GCM/NCD Participants including a mapping of contributions and commitments made by GCM/NCD Participants and a Country Action section. Efforts going forward will further enhance, realign and manage the KAP to continuously support GCM/NCD and GNP activities and GCM/NCD Participants.

Specific deliverables include the following:

1.1 Provide expertise to ongoing and planned developments for the KAP, with the project manager and other relevant personnel (GCM/NCD, WHO technical focal points and external contractors) to implement the GCM/NCD planned development for Q1 and Q2 (to be completed by 01 05 2022
1.2: Provide technical guidance to identify opportunities and engagement models that will enhance the KAP’s ability to support Secretariat of the GCM/NCD, GNP activities and GCM/NCD Participants (to be incorporated into the KAP by 01 05 2022).
1.3: Contribute to collecting, reviewing, updating and managing KAP elements such as the Knowledge repositories, Country Action, Campaigns, News and Events, Communities, Newsletters and any other relevant content that may be identified (to be completed by 01 07 2022).
1.4: Contribute to the development and maintenance of safeguards and firewalls to protect the KAP against any real or perceived conflicts of interest (to be completed by 01 07 2022).
1.5: Collaborate in identification of resources and screening of uploaded resources to the KAP, whilst coordinating the liaising with WHO HQ and Regional Colleagues where appropriate, to protect against any real or perceived conflicts of interest (to be completed by 01 07 2022).

Output 2: Provide technical and coordination guidance to the meaningful engagement of people living with NCDs and mental health workstreams.
2.1: Contribute to the development, engagement, implementation and reporting of the consultations at WHO Regional Offices as part of the co-development of the WHO Framework on Meaningful Engagement of People Living with NCDs and Mental Health conditions including but not limited to post-consultation reports, materials for stakeholder outreach, policy briefs, and communication materials (to be completed by 01 05 2022).

Output 3: Provide technical expertise to the GCM/NCD in developing innovative engagement models and platforms connecting diverse stakeholders and grassroots communities. This will include:
3.1: Collaborate with the implementation of six NCD Voices in the Decade of Action webinars aligning with the communication and engagement strategy for the GCM/NCD (to be completed by 01 05 2022).
3.2: Collaborate with the development, implementation and management of the third NCD Lab cycle (to be completed by 01 06 2022).

Qualifications, experience, skills and languages

Educational Qualifications:

Essential:

Advanced degree in public health, global health or international development (or other related fields)

Experience

Essential:

• Minimum five years of experience working in international organizations and/or nongovernmental organizations working in Global Health.
• Experience in website management and strategic communications.
• Experience in working with individuals with living/lived experiences.
• Experience working and building partnerships with diverse stakeholders across income settings.

Skills/Knowledge:

• Strong understanding of the NCD agenda,
• Understanding of NCD advocacy and global health civil society movements.
• Strong writing, communication and presentation skills in English
• Technical knowledge of global public health
• Ability to work under pressure and meet short deadlines
• Ability to work harmoniously as a member of a team, adapt to diverse educational and cultural backgrounds and maintain a high standard of professional conduct

Languages required:

Essential:

Expert knowledge of English

Desirable:

Knowledge of other UN languages

Location

Home based – Off-site.

Travel

No travel is required as the Consultant will work remotely.

Remuneration and budget (travel costs are excluded):

Remuneration:

Pay Band B - USD 7,000 - 9,980 per month

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):

N/A

Expected duration of contract:

6 months

Additional Information

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO's operations please visit: http://www.who.int.
• WHO is committed to workforce diversity.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
• WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
• Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: https://www.eda.admin.ch/missions/mission-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html